Scheduled Retirees

Retirees from BNSF continue to be an important part of the company's culture and history.

Retirees who need assistance with retirement annuity benefits will work directly with the Railroad Retirement Board.

Retirees can find all their benefit information and forms at Your Track To Health.

For questions about other retirement benefits, please refer to the contact list.

Contact Us

Provider Contact
Health Insurance  

United Healthcare

(Vendor and Plan administrator)

Tel: 800-842-5252 or

Fax: 248-733-6080

Express Scripts

(Prescription Coverage)

Tel: 800-842-0070

Metropolitan Life Insurance

Tel: 800-310-7770, Option 1

Employee Assistance Programs (EAP)


Tel: 800-383-2327

other useful numbers

BNSF Benefits Helpline

Tel: 817-352-1258 or

BNSF Payroll Hotline

Tel: 800-274-6739

BNSF Personnel Records

Tel: 817-352-0900

Vanguard 401(k)

Tel: 800-523-1188, Plan Number 092106

Amtrak Passes

(If eligible)

Tel: 817-352-4983

Railroad Retirement Board

Tel: 877-772-5772